Jobs

Jobs

At Rocky Mountain, we take inspiration from our North Shore roots, innovate, and engage the global mountain biking community. 

Whether our job is to design the next generation of progressive mountain bikes or inspire riders to head out on a ride, we want to share our love for riding with the world. We're looking for people who are passionate about what they do, take pride in their careers, and want to contribute to our success as an organization.

Check out the job postings below.

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  • Position: Mechatronics Technician
    Reports to: Director, Electric R&D
    Location: Rocky Mountain head office – Saint-Georges, Beauce, Quebec

    Responsibilities

    • As an R&D team member, liaise between the mechanical and electric teams
    • Participate in electric bike development and design projects
    • Create and maintain technical drawings and work instructions
    • Follow up with local and international suppliers
    • Participate in prototype tests

    Qualifications

    • Minimum of three to five years of experience
    • Proficiency with computer-aided design and drafting (CADD) software (especially Creo)
    • Ability to build prototypes and test set-ups
    • Excellent knowledge of quality standards
    • Laboratory techniques
    • Focus on teamwork (remote and bilingual teams)
    • Solid knowledge of technical English
    • Creative problem solving skills
    • Ability to prioritize and carry out urgent tasks to meet tight deadlines
    • Hold a valid passport and be available for occasional travel (Vancouver and Asia)

    A few preferences

    • Proficiency with the Microsoft 365, SharePoint and OneDrive platforms
    • IT and mobile application knowledge an asset
    • Love of riding an asset!

    What we offer

    • Be part of a diverse team working to market the very best mountain bikes
    • Work in a stimulating, ever-changing environment
    • Access to group insurance and retirement plans
    • Benefit from the best prices on our bikes and other products
    • Access to a gym
    • Flexible schedule and a Creativity program

    If this position sounds interesting to you and you’d love to work in a high-octane, fast-paced environment where you can really leave your mark, send your resumé to jobs@bikes.com with the subject line “MECHATRONICS” by March 15, 2019. You may include a cover letter or any other relevant documents.

    We give fair consideration to all equivalent backgrounds and our recruitment and hiring processes comply with all standards in this respect.

  • Role Title:  Sales Representative – Midwest USA

    Under supervision of:  Eastern US Sales Manager

    Territory:  Arkansas, Missouri, Illinois, Indiana, Iowa, Minnesota, Wisconsin, Michigan

    Location:  Strategic home location aligned with Sales Territory

     

    Role Description

     

    • Promote Rocky Mountain brand and products throughout territory
    • Develop business relationships with existing and new dealers
    • Expand current position in the market
    • Create strategic territory plan for expansion and growth in all product categories
    • Identify, qualify and execute new distribution opportunities
    • Maximize company’s sales process and sales cycles to achieve territory budget and deadlines
    • Report all sales process activities in the Company’s CRM to build accurate sales pipeline and optimize sales cycle (weekly)
    • Provide precise territory forecasts for bikes units and sales $ (quarterly)
    • Maintain and update account contacts, new business opportunities and sales activities in the CRM (weekly)
    • Provide sales and technical support to dealers
    • Provide trade marketing support to dealers, by presenting the trade marketing tools effectively
    • Attend trade and consumer events to promote the brand
    • Stay current with competitor landscape, products and trends
    • Share regular feedback with product development and marketing
    • Liaise between dealers, warranty, credit and customer service departments
    • Provide weekly territory report to Eastern US Sales Manager through effective CRM management
    • Attending weekend events through the peak season required (demo’s, dealer events, industry events)

     

    Required qualifications

    • 5+ years in the Sporting goods industry
    • Superior sales knowledge and commitment that drives success
    • Superior customer service and sales account management
    • Superior work ethic and integrity
    • College Education in sales, marketing and/or business development
    • Proficient in Microsoft Office environment

     

    Some preference

    • Background in a B2B2C sales model (IDB’s experience is a must)
    • Strong understanding of retail & sports industry
    • Proven sales background and success
    • Ability to work independently to achieve necessary, on time, results
    • Excellent communication and presentation skills, oral and written
    • Comfortable presenting technical information to groups of people
    • Avid cyclist an asset

     

    What we offer

    • A diverse North American team, working hard to put the best mountain bikes on the market
    • Work in a dynamic and inspiring environment in full speed evolution
    • Privilege of best prices on our bikes and merchandise

     

    If this sounds interesting and you like working in a fast paced and exciting environment where your contributions make a difference, then send your resume, by MAY 13th, 2019,  with MIDWEST USA SALES REP  in the object of the email to : jobs@bikes.com. You may attach any cover letter or other relevant materials.

     

    We consider equivalent profiles and respect employment equity. The use of the masculine is used without discrimination and is only intended to lighten this text.

  • Role Title:  Sales Representative MidAtlantic USA

    Under supervision of :  Eastern US Sales Manager

    Territory:  New York, Pennsylvania, Ohio, DC, Virginia, West Virginia, Kentucky

    Location:  Strategic home location aligned with Sales Territory

     

    Role Description

     

    • Promote Rocky Mountain brand and products throughout territory
    • Develop business relationships with existing and new dealers
    • Expand current position in the market
    • Create strategic territory plan for expansion and growth in all product categories
    • Identify, qualify and execute new distribution opportunities
    • Maximize company’s sales process and sales cycles to achieve territory budget and deadlines
    • Report all sales process activities in the Company’s CRM to build accurate sales pipeline and optimize sales cycle (weekly)
    • Provide precise territory forecasts for bikes units and sales $ (quarterly)
    • Maintain and update account contacts, new business opportunities and sales activities in the CRM (weekly)
    • Provide sales and technical support to dealers
    • Provide trade marketing support to dealers, by presenting the trade marketing tools effectively
    • Attend trade and consumer events to promote the brand
    • Stay current with competitor landscape, products and trends
    • Share regular feedback with product development and marketing
    • Liaise between dealers, warranty, credit and customer service departments
    • Provide weekly territory report to Eastern US Sales Manager through effective CRM management
    • Attending weekend events through the peak season required (demo’s, dealer events, industry events)

     

    Required qualifications

    • 5+ years in the Sporting goods industry
    • Superior sales knowledge and commitment that drives success
    • Superior customer service and sales account management
    • Superior work ethic and integrity
    • College Education in sales, marketing and/or business development
    • Proficient in Microsoft Office environment

     

    Some preference

    • Background in a B2B2C sales model (IDB’s experience is a must)
    • Strong understanding of retail & sports industry
    • Proven sales background and success
    • Ability to work independently to achieve necessary, on time, results
    • Excellent communication and presentation skills, oral and written
    • Comfortable presenting technical information to groups of people
    • Avid cyclist an asset

     

    What we offer

    • A diverse North American team, working hard to put the best mountain bikes on the market
    • Work in a dynamic and inspiring environment in full speed evolution
    • Privilege of best prices on our bikes and merchandise

     

    If this sounds interesting and you like working in a fast paced and exciting environment where your contributions make a difference, then send your resume, by MAY 20th, 2019,  with MIDATLANTIC USA SALES REP  in the object of the email to : jobs@bikes.com. You may attach any cover letter or other relevant materials.

     

    We consider equivalent profiles and respect employment equity. The use of the masculine is used without discrimination and is only intended to lighten this text.

  • Role Title

    Sales Representative SouthEast USA

    Under supervision of Eastern US Sales Manager

    Territory: Florida, Georgia, South Carolina, North Carolina, Tennessee

    Location: Strategic home location aligned with Sales Territory

     

    Role Description

     

    • Promote Rocky Mountain brand and products throughout territory
    • Develop business relationships with existing and new dealers
    • Expand current position in the market
    • Create strategic territory plan for expansion and growth in all product categories
    • Identify, qualify and execute new distribution opportunities
    • Maximize company’s sales process and sales cycles to achieve territory budget and deadlines
    • Report all sales process activities in the Company’s CRM to build accurate sales pipeline and optimize sales cycle (weekly)
    • Provide precise territory forecasts for bikes units and sales $ (quarterly)
    • Maintain and update account contacts, new business opportunities and sales activities in the CRM (weekly)
    • Provide sales and technical support to dealers
    • Provide trade marketing support to dealers, by presenting the trade marketing tools effectively
    • Attend trade and consumer events to promote the brand
    • Stay current with competitor landscape, products and trends
    • Share regular feedback with product development and marketing
    • Liaise between dealers, warranty, credit and customer service departments
    • Provide weekly territory report to Eastern US Sales Manager through effective CRM management
    • Attending weekend events through the peak season required (demo’s, dealer events, industry events)

     

    Required qualifications

    • 5+ years in the Sporting goods industry
    • Superior sales knowledge and commitment that drives success
    • Superior customer service and sales account management
    • Superior work ethic and integrity
    • College Education in sales, marketing and/or business development
    • Proficient in Microsoft Office environment

     

    Some preference

    • Background in a B2B2C sales model (IDB’s experience is a must)
    • Strong understanding of retail & sports industry
    • Proven sales background and success
    • Ability to work independently to achieve necessary, on time, results
    • Excellent communication and presentation skills, oral and written
    • Comfortable presenting technical information to groups of people
    • Avid cyclist an asset

     

    What we offer

    • A diverse North American team, working hard to put the best mountain bikes on the market
    • Work in a dynamic and inspiring environment in full speed evolution
    • Privilege of best prices on our bikes and merchandise

     

    If this sounds interesting and you like working in a fast paced and exciting environment where your contributions make a difference, then send your resume, by MAY 20th, 2019,  with SOUTHEAST USA SALES REP  in the object of the email to : jobs@bikes.com. You may attach any cover letter or other relevant materials.

     

    We consider equivalent profiles and respect employment equity. The use of the masculine is used without discrimination and is only intended to lighten this text.

  • Role Title: Marketing Operations Manager (12-month contract)

    Under supervision of : Marketing Director

    Territory : Vancouver

     

    Job Description

    The Marketing Operations Manager is primarily responsible for managing the Go to Marketprocess for Rocky Mountain, managing our soft goods, accessories and POP processes, and managing the marketing bike orders and fleets. This touches on different pillars: Consumer Marketing, Marketing Operations, and Trade Marketing. The Marketing Operations Manager works closely with everyone in the team, and with other departments (Sales, Operations, Finance, Product, and R&D).

     

    General Responsibilities

    • Develop global cross-functional B2B–B2C channel marketing strategies and tool kits with the team, within the GTM process and based on annual new product launches
    • Manage POP / softgoods / accessories process, including sourcing, ordering and managing our consumer facing webstore
    • Manage bike ordering, fleet management, and tracking, for the marketing department
    • Support a marketing project management culture across the organization
    • Work closely with internal and external sales teams (including Distributors) to make sure Go-To-Market Plans are properly executed, implemented, and followed

     

    Specific Duties & Responsibilities

    Consumer Marketing

    • Lead the management of shop.bikes.com, with the goal of enabling Rocky Mountain riders to have access to quality merchandise, accessories, and small parts to keep their bikes running
    • Develop and manage apparel and merchandise procurement, fulfillment, and inventory, working closely with finance, operations and customer service
    • Manage promotional items for all marketing needs, supporting other members of the marketing team as needed
    • Develop B2C channel marketing strategies and tools, and build the toolkits required to bring these to life through our distributors, our dealers and our own channels

     

    Marketing Operations

    • Manage the marketing bike fleets/warehouses (demo, media, VIP), tracking and respecting the calendar milestones for ordering and selling
    • Represent RMB at events where relevant

     

    Trade Marketing

    • Develop B2B channel strategies to accomplish our yearly objectives through our dealer and distributors, and build the toolkits required to bring those to life
    • Oversee the development and management of Rocky Mountain POP and SWAG based on established marketing objectives and budgets
    • Work with Sales for lookbook distribution and ordering process through our distributors and dealers
    • Work with Graphic Design team to update merchandise and apparel
    • Work closely with Sales and Marketing Coordinator to ensure that individual field promo and POP budgets are respected
    • Work with product team and 3rd parties to support POS integration of our lineup (Lightspeed, SmartEtailing, etc)

    General

    • Communicate relevant aspects of our marketing plans regularly with sales managers, sales staff, and distributors
    • Support communication between Vancouver office and St. Georges

     

    Required qualifications

    • 4-7 years of progressive marketing experience within the bicycle or outdoors sporting goods industry
    • A bachelor’s degree in a relevant field (Business with Marketing concentration)
    • Confidence in establishing key strategies and implementing them to meet objectives
    • Excellent written and verbal communication skills; able to speak in our voice to a member of our organization (primarily sales teams and distributors)
    • A track record of strong project management leadership
    • Excellent planning and organizational skills with solid ability to prioritize issues and drive results in a fast-paced work environment
    • Working proficiency in Microsoft Office products and modern cloud-based services such as Dropbox, Basecamp, Photoshop and Google Drive

     

    Some preference

    • Experience with merchandise and accessories is a key asset
    • Core mountain bike knowledge—parts, frame construction, and industry trends; should be an enthusiastic and passionate mountain biker
    • Consumer and Brand focused
    • Native fluency in English, other languages an asset (French or German)
    • Passionate about mountain biking
    • Personable and comfortable interacting on both consumer and trade levels
    • Outstanding creative abilities and a passion for marketing

     

    What we offer

    • A diverse North American team, working hard to put the best mountain bikes on the market
    • Work in a dynamic and inspiring environment in full speed evolution
    • Privilege of best prices on our bikes and merchandise

     

    If this sounds interesting and you like working in a fast paced and exciting environment where your contributions make a difference, then send your resume, by MAY 31, 2019, with MARKETING OPERATIONS MANAGER in the object of the email to : jobs@bikes.com. You may attach any cover letter or other relevant materials.

     

    We consider equivalent profiles and respect employment equity. The use of the masculine is used without discrimination and is only intended to lighten this text.

     

  • Role Title

    Technical Representative – Eastern US

    Under supervision of

    Marketing Director

    Home base

    Mid-Atlantic

     

    Role Description

    • Provide technical & branding support for Rocky Mountain throughout Eastern US
    • Develop and maintain on-going demo and events calendar
    • Execute demo and events calendar including consumer events, demo tour, sales events, product knowledge, and information sessions with dealers and consumers (including land access permits)
    • Manage needs & logistics for demo and events
    • Manage and maintain demo vehicle, including regular service, safety and storage
    • Identify and order necessary demo bicycles, samples, supplies, promotional items and tools
    • Assemble, maintain and sell-off demo fleet each season
    • Work with Sales and Marketing to establish consistent demo format
    • Collaborate and support the creation of seasonal product knowledge format and tools
    • Host and organize regional dealer PK/Clinic tour
    • Attend trade and consumer events, as needed, to promote new and existing product
    • Stay current with competitor landscape, product and trends
    • Share regular feedback with product development, sales and marketing
    • Provide support to elevated warranty or technical related issues in the field including; trouble-shooting, documenting, ensuring solution and execution for outcome
    • Support annual budget process and operate within set budgets
    • Take responsibility for the care and regular maintenance for all company tools utilized for position, including, but not limited to, vehicles, samples and event materials
    • Manage and maintain demo and events calendar on bikes.com
    • Arrange and maintain travel calendar/schedule and all logistics including driving, flights, hotels, expense reports, all travel related details
    • Liaise between dealers, warranty and customer service departments

     

    Required qualifications

    • You love to ride
    • 5+ years in bicycle retail or bicycle mechanics
    • 1+ years in a position requiring extensive travel
    • Ability to work weekends (most weekends during peak season – May-Sept)
    • Ability to travel up to 80%
    • Ability to travel in the US
    • Valid driver’s license with clean driving record & ability to drive 5+ hours
    • Superior customer service skills
    • Excellent communication skills – fluent in English
    • Proficient in all Microsoft Office programs, including PowerPoint

     

    Some preference

    • Strong understanding of bicycle retail
    • Ability to work independently to achieve necessary, on time results
    • Excellent communication and presentation skills, oral and written
    • Comfortable presenting technical information to groups of people
    • Heavy lifting (80lbs) required

     

    What we offer

    • A diverse North American team, working hard to put the best mountain bikes on the market
    • Work in a dynamic and inspiring environment in full speed evolution
    • Access to a collective insurance plan and a pension plan
    • Privilege of best prices on our bikes and merchandise
    • Privilege of a gym on the work premises
    • A flexible schedule and a Creativity program

    In your cover letter, please include a short explanation of why your experience is specifically relevant to this role at Rocky Mountain. We want to see your personal style—what makes you tick and why you think your next opportunity is here with us. Please send your application to jobs@bikes.com with the subject line Rep Tech Eastern US by Friday, June 7, 2019

    We consider equivalent profiles and respect employment equity. The use of the masculine is used without discrimination and is only intended to lighten this text.