Jobs

Jobs

At Rocky Mountain, we take inspiration from our North Shore roots, innovate, and engage the global mountain biking community.

Whether our job is to design the next generation of progressive mountain bikes or inspire riders to head out on a ride, we want to share our love for riding with the world. We're looking for people who are passionate about what they do, take pride in their careers, and want to contribute to our success as an organization.

Check out the job postings below.

PAINTER

Saint-Georges, Beauce, QC Full time
This position is based out of our Head Office in Saint-Georges, Beauce, QC. To view the job description below in French, please click “Read More”.

Rocky Mountain est à la recherche d’un peintre qui, par son savoir-faire, sa rigueur, son souci du travail bien fait, son œil aiguisé et ses gestes précis nous aidera à offrir les plus beaux vélos au monde! 

Facile d’avoir la passion pour son emploi quand l’entreprise où tu travailles se démarque comme étant l’une des marques Premium de vélo de montagne aux quatre coins du monde. Ce prestigieux positionnement se transpose dans des objectifs organisationnels tout aussi ambitieux et motivants.

Votre mission :

Sous la responsabilité du contremaître d’usine, tu seras aux petits soins avec nos vélos pour les rendre impeccables!  Des étapes de décapage à la finition, tu mettras en pratique les meilleures techniques de peinture, masquage et application de décors afin d’assurer la qualité Premium attendue chez Rocky Mountain.

Au quotidien, en respectant les cédules de production, tu auras à opérer le bain à décaper et appliquer la peinture en poudre ou liquide sur des cadres en aluminium ou en carbone.  Tu seras responsable de ton matériel et ton environnement de travail et tu verras à le garder impeccable. 

Parce que ta sécurité et ta santé nous tiennent à cœur, tu veilleras à faire ton travail en respectant les règles de sécurité en place.

Pour exceller et être pleinement épanoui dans ce rôle, vous devez :

 

  • Pour toi, peinturer en poudre ou en liquide sur des cadres en aluminium ou en carbone n’est pas une difficulté.  Tu prends plaisir à le faire et tu es fier de ton travail;
  • Tu as un œil de lynx pour repérer les détails, positionner les décors et c’est dans ton ADN de livrer de la qualité;
  • Tu as les mains agiles, un bon rythme de travail et une rapidité d’exécution qui n’affecte pas la qualité de ton travail;
  • Tu différencies très bien tes couleurs. Tu sais lire, comprendre et appliquer les composantes de couleurs (recettes) ainsi que les plans de masquage.  Si en plus, tu es capable de développer des couleurs, ça serait super!
  • Tu es capable d’ajuster, nettoyer et opérer les différents équipements de la peinture (cabine, four, chaîne);
  • Tu es une personne disciplinée et organisée, pour toi c’est facile de suivre une cédule de production;
  • Tu aimes avoir une certaine autonomie dans ton travail et tu te sens responsable de ce que tu livres;

 

 

Ce qui vous attend chez Rocky Mountain :

 

  • Faire partie d’une équipe passionnée qui conçoit, développe et met en marché les meilleurs vélos de montagne dans plus de 40 pays
  • Travailler dans un environnement dynamique en pleine évolution
  • Avoir accès à un plan d’assurance collective et à un régime de retraite
  • Obtenir des prix très avantageux sur nos vélos et nos produits connexes
  • Avoir accès à un gym au bureau

 

Avant de postuler, il te faut :

 

  • Tes capacités physiques te permettent de soulever et manipuler des vélos
  • Tu peux travailler à St-Georges de Beauce
  • Une formation de coloriste (développement des couleurs), un atout
  • Personnalisation de voiture (atout).

 

Prêt.e à postuler ? 

 

Si tout ça te semble intéressant et que tu aimes travailler dans un environnement dynamique en pleine ébullition où ta contribution fait une différence, envoies ton CV avec PEINTRE en objet du courriel à rh@bikes.com

 

Tu peux ajouter une lettre d’intention ou tout autre matériel pertinent.

 

Nous considérons tous les profils équivalents de façon équitable, et nous respectons les normes en ce sens au recrutement et à l’embauche.  Si l’utilisation du masculin est utilisée ici, c’est sans discrimination et permet uniquement un allègement dans le texte.  

 

LOVE THE RIDE 

 

 

Read more
Read less

IT Architect

Saint-Georges, Beauce, QC Full time
Rocky Mountain is looking for an IT architect. The incumbent will be highly versatile and act as the main bridge between business needs and IT solutions. Their analysis and optimization skills will complement the existing team and help the company become the world’s best mountain bike brand. The IT architect will work on many projects to improve and update processes, and their main role will be to identify and optimally integrate technological solutions, while taking into account the overview of technologies to boost the company’s operational efficiency and overall productivity. The sandbox is waiting for you! The IT architect will report to the IT Director and work in an environment driven by digital transformation. The position is based out of the head office in Saint-Georges, Beauce, with the possibility to work remotely. ROCKY MOUNTAIN has been designing, developing and perfecting mountain bikes on Vancouver’s North Shore since 1981. This diverse playground has offered us the ideal proving grounds for all kinds of riding. As passionate riders ourselves, we go to great lengths to make the world’s best mountain bikes. Whether for the Enduro races or a weekend adventure, Rocky Mountain bikes are designed for passionate riders. LOVE THE RIDE.

Description of the position 

The IT architect will be highly versatile and act as the main bridge between business needs and IT solutions. Their analysis and optimization skills will complement the existing team and help the company become the world’s best mountain bike brand. The incumbent will work on projects to improve and update processes, and their main duties will be to document current and target processes, as well as analyze and recommend improvements to boost the company’s operational efficiency and overall productivity. 

The IT architect will report to the IT Director and work in an environment driven by digital transformation. 

Responsibilities 

The incumbent’s leading edge expertise in information technology and ability to understand business needs will be key levers of growth for Rocky Mountain’s technology environment. 

  1. System integration 

  • Implement new, upcoming systems 
  • Offer innovative solutions to integration problems 
  • Optimize the integration of existing technological systems and solutions 
  • Identify areas of vulnerability and suggest improvements 
  • Help identify better solutions to connect the various systems 
  • Map the features and functionalities of the various solutions, and connect them 
  • Streamline and standardize processes for optimal integration 
  1. Business and functional analysis 

  • Understand business needs in order to easily explain and translate them into technological solutions 
  • Act as a specialized consultant in their field on various optimization projects 
  • Help develop organizational processes by offering recommendations on information technology 
  • Streamline and standardize processes 
  • Maximize the use, return on investment, and effectiveness of the solutions in place 
  • Help identify better solutions to meet the company’s business needs (teamwork) 
  • Host and lead workshops by getting various experts from different teams involved 
  • Communicate with various stakeholders (internal/external, decisionmaking/operational) 

 

  1. Security 

  • Pay particular attention to data manipulation and protection, as data can be sensitive and/or confidential 
  • Make sure information security is at the core of all suggested and implemented solutions 
  • Keep abreast of standards on data exchange and security (e.g., GDPR) 

Ideal profile 

  • Ability to draw connections between various components 
  • Ability to optimize the processes in place with a focus on continuous improvement 
  • Leadership skills 
  • Ability to supervise and conduct followups 
  • Ability to explain complex elements in simple terms 
  • Ability to solve complex problems 
  • Ability to challenge existing processes and ideas 
  • Ability to see the big picture 
  • Ability to navigate ambiguity 
  • Creative 
  • Resourceful 
  • Independent 

Context and challenges 

  • Plans to implement a new e-commerce platform 
  • ERP software recently implemented 
  • Several projects recently implemented but not yet fully carried out 
  • Ample room for innovating and optimizing existing and future processes 
  • Many upcoming key projects 
  • Rapidly growing company 
  • Multiple sites (Beauce and Vancouver) 

Qualifications and experience required 

  • DEC (college diploma) in computer science with five years of experience OR bachelor’s degree in computer science with two years of experience 
  • Experience with Microsoft 365 (SharePoint, Teams, Planner), Microsoft Dynamics (NAV, CRM), SQL Server 
  • Experience in system integration 

 

Knowledge 

  • Knowledge of retail and e-commerce concepts and tools, B2B and B2C 
  • Proficiency in English (can understand and be understood in English) 
  • Keep up to date with the latest technology (artificial intelligence, software, cloud computing) 
  • Knowledge of change management and ITIL (asset) 
  • Knowledge of business intelligence (BI) and artificial intelligence (an asset) 
  • Knowledge of Power Automate (an asset) 

What we offer 

  • Opportunity to be part of a diverse team working to market the very best mountain bikes 
  • Stimulating, ever-changing environment 
  • Competitive salary 
  • Access to group insurance and retirement plans 
  • The best prices on our bikes and other products 
  • Access to a gym 
  • Flexible schedule and a Creativity program 

 

Ready to apply? 

If this position sounds interesting to you and you’d love to work in a high-octane, fast-paced environment where you can really leave your mark, send your resumé to rh@bikes.com with the subject line “IT ARCHITECT.” 

You can include a cover letter or any other relevant documents. 

  

We give fair consideration to all equivalent backgrounds, and our recruitment and hiring processes comply with all applicable standards.  

  

LOVE THE RIDE 

 

Read more
Read less

Credit Manager

Saint-Georges, Beauce, QC Full time
Rocky Mountain is looking for a credit manager who is always ready to take on challenges, enjoys problem solving and has good influencing skills. A background in sales would be particularly relevant for this position. ROCKY MOUNTAIN has been designing, developing and perfecting mountain bikes on Vancouver’s North Shore since 1981. This diverse playground has offered us the ideal proving grounds for all kinds of riding. As passionate riders ourselves, we go to great lengths to make the world’s best mountain bikes. Whether for the Enduro races or a weekend adventure, Rocky Mountain bikes are designed for passionate riders. LOVE THE RIDE.

Description of the position 

The incumbent will work closely with the Credit Director and mainly be responsible for supporting the credit collection team and for assisting the Credit Director with her duties. 

Responsibilities 

  1. Customer file management 

  • Manage the administrative component of customer files: open, update, renew, and close files 
  • Manage orders and ensure customer follow-ups 
  • Reconcile accounts, as required 
  • Provide support to the person in charge of collection with respect to charging accounts 
  • Follow up on current sales contracts 

 

  1. Customer service management 

  • Respond to customer calls and emails 
  • Identify problems and offer solutions 
  • Manage collection operations over the phone 
  • Work with the Credit Director on more complex cases 
  • Transfer more complex cases to the Credit Director 
  1. Collection management 

  • Be in charge of accounts receivable and account payments 
  • Follow up on Rocky Mountain customer accounts with an outstanding balance 
  • Support the collection team 
  • Compile and analyze a variety of information (orders, inventory credit margin, etc.) in the event of problems and to assess the level of risk 
  • Work with the Credit Director to develop collection strategies 

Ideal profile 

  • Ability to be persuasive 
  • Ability to listen 
  • Decision-making skills 
  • Verbal and written communication skills (English and French) 
  • Ability to work as a team 
  • Ability to analyze problems 
  • Problem-solving skills 
  • Ability to draw connections between various pieces of information 
  • Ability to gain the trust of others 
  • Ability to find the right information 
  • Professional ethics 

Knowledge and experience 

  • Background in sales, accounting, credit or any other related field of study (all relevant profiles will be considered) 

  • Knowledge of the Office suite (Excel and Word) 

Context and challenges 

  • Constantly growing company 
  • Manufacturing company that produces, imports, and exports products 
  • Multiple sites (Beauce and Vancouver) 

Qualifications 

  • Bachelor’s degree in administration or any other relevant training will be considered 
  • Bilingualism (English and French) 

 

What we offer 

  • Opportunity to be part of a diverse team working to market the very best mountain bikes 
  • Stimulating, ever-changing environment 
  • Competitive salary 
  • Access to group insurance and retirement plans 
  • The best prices on our bikes and other products 
  • Access to a gym 
  • Flexible schedule and a Creativity program 

 

We give fair consideration to all equivalent backgrounds, and our recruitment and hiring processes comply with all applicable standards. 

 

Read more
Read less

IT technician

Saint-Georges, Beauce, QC Full time
Rocky Mountain has been designing, developing and perfecting mountain bikes in and around the North Shore of Vancouver, British Columbia since 1981. Its diverse terrain is an ideal proving ground for all types of riding. As riders ourselves, we strive to build the best bikes in the world. From epic adventures to EWS racing, Rocky Mountain bikes are designed for people who LOVE THE RIDE. Rocky Mountain is looking for a computer geek with great human qualities. A true IT “Swiss Army Knife”, you will play a central role in the overall performance of the company, by participating in the implementation of innovative technological solutions affecting all spheres of the company and helping us to optimize our use of existing IT tools. It’s easy to have passion for your job when the company you work with one of the Premium brands for mountain biking around the world. This prestigious positioning is translated into equally ambitious and motivating organizational objectives.

Your mission:  

 

As a resource person for the whole company, you will be the one who will help all users to use adequately and efficiently all the IT tools available to them by offering real-time tech support, on site, or remotely.  

On the lookout for the latest technologies and concerned with optimizing the ways of doing things, you will participate in various organizational projects in order to make us benefit from your IT knowledge and skills.  

You will also be responsible for IT asset management (servers, workstations, IP telephony, mobiles, etc.) as well as IT fleet optimization and updating strategies.  

To excel and be fully fulfilled in this role, you must …  

 

  • Have a solution-oriented mind and are not afraid of any IT problem. You like to solve incidents and use them as leverage to optimize processes; 
  • Understand that we are not all IT pros. You are happy to simplify, popularize, teach, to make us better. You know how to be available, patient and empathetic; 
  • Be curious by nature, keeping abreast of the latest technology is your second nature. We can count on you to be "up to date"; 
  • Know how to react quickly in an emergency, without losing sight of your long-term projects and objectives. You understand that your plans can change quickly, and you adapt your schedule to adjust to events; 
  • Feel concerned with details and have it in your DNA to deliver quality; 
  • Be structured and organized, and always ensures that your files are documented and up to date; 
  • Work both solo and as a team. In fact, you even find a certain balance to navigate between the two; 
  • Stay confidential at all levels. Having access to personal, confidential and privileged information, you know how to be a grave when required and act with the utmost discretion. It's an ethical question for you. You also make sure that our processes meet the highest standards in this regard; 
  • Be able to express yourself well in English as well as in French. You have colleagues across the country, in the US and internationally. You are also one of those who believe in the importance of writing without fail! 
  • Be confident. For you, IT actively contributes to the success of the business, through small everyday gestures (debugging a computer) as much as large projects (system implementation). 

 

What awaits you at Rocky Mountain: 

 

  • Be part of a passionate team that designs, develops and markets the best mountain bikes in more than 40 countries 
  • Contribute to a constantly growing business 
  • Work in a dynamic environment in full evolution, and fast paced industry  
  • Work in a multi-site context (Quebec, British Columbia, United States, Europe, Asia) 
  • Have access to a group insurance plan and a pension plan  
  • Get the best prices on our bikes and related products 
  • Have access to a gym at the Head Office  
  • Enjoy a flexible schedule and more …  

 

Before applying, you need: 

 

  • Hold a DEC in Computer Science or Computer Network Management 
  • Have 3 to 5 years of experience as an IT Technician. 
  • Being able to work in Saint-Georges, Québec 
  • Have a good knowledge of Windows and Macintosh environments, Office suite and Office365 
  • Have a good knowledge of networking concepts (wired and wireless), IP telephony concepts, virtualization concepts (Nutanix, VMware), Active Directory and Exchange Online tools 
  • Knowledge of Dynamics NAV and CRM environments an asset 
  • Knowledge of Cisco and Meraki equipment an asset 
  • Experience with online commerce an asset 
  • Passionate about cycling, an asset! 


Ready to apply? 

If this sounds interesting and you like working in a fast paced and exciting environment where your contributions make a difference, then send your resume,  with IT TECH  in the object of the email to : jobs@bikes.com. You may attach any cover letter or other relevant materials.  

 

You may add any letter of intent or other relevant material.  

LOVE THE RIDE

Read more
Read less